OUR SERVICES
Our core strength lies in our extensive industry experience in Product development, business management and L&D. This gives us an edge in offering knowledge consultancy, product and process recommendations and customized learning solutions.
Retail Strategies
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Designing Acquisition/ Segmentation strategies that are aligned to the current dynamic environment
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Liabilities management strategies for new acquisition and existing base value build up
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Customer attrition management strategies
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Creating customised banking as well as wealth offering for affluent customers
Enhancing Channel Productivity
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Designing Sales processes and performance management structures
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Designing of MIS and reports to ensure traction and delivery to objectives
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Designing of effective channel KPIs and measurement metrics
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Designing appropriate rewards and remuneration structures
Change Management
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Designing effective change management strategies to help faster adaptation in the organisation
Customer Engagement Strategies
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Designing effective customer engagement and contact models
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Optimum utilization of customer intelligence to cross sell /upsell/ digital usage
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Designing "Need based selling" process to address all stages of customer lifecycle
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End to end conceptualisation, solutioning and implementation of CRM tool
Supervisory Effectiveness
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Sales process and review mechanisms for supervisors
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Designing desirable supervisory benchmarks
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Structured activities to help supervisors in increasing efficiency of teams
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Supervisor Training
Learning Lifecycle Management
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Defining and designing learning path
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Engaging Content
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Delivery though LMS / classrooms / blended method
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Micro learning initiatives